Sales Support
While not a technical function, Sales Support is an important part of the Structured Design Process. Supporting the sales team ensures that customers are getting the right message, and develops customer feedback for input to the next design iteration.
Emfinity has extensive experience in technical support of marketing and sales functions in an organization. When liaising with technical staff from customer facilities, it is important to have technical knowledge with sales skills as assist competently in the product sales process.
In addition, Emfinity can assist in managing and interpreting customer requirements by listening to customers, using astute probing to understand and anticipate their needs. Technical presentations, training and technical marketing support are other services. |
